Privacy policy

TakaTech Trading & Services Co., Ltd. ("TakaTech") respects and protects the personal data of website users. This policy explains what data TakaTech collects, how it is used and what your rights are.

1. Data we collect

When you submit a consultation or training registration form: your name, phone number, email, organization, area of interest and request details. The system also records the page the form was sent from, the traffic source (UTM) and your IP address in one-way hashed form to prevent spam.

When you chat with the AI Assistant: your messages, the page you are viewing and any details you choose to provide (name, phone number) are stored so TakaTech staff can follow up, advise you and improve answer quality. If AI mode is enabled, your messages are sent to the AI model provider solely to generate replies. Please do not enter passwords, account numbers or other sensitive information in the chat.

2. How we use it

• To contact you with advice or quotes and to organize training at your request;
• For customer care and notices related to the services you are interested in;
• For statistics and to improve the quality of our website and services.

3. Storage and protection

Data is stored on servers located in Vietnam and accessed over encrypted HTTPS connections; only authorized TakaTech staff can view it. TakaTech does not sell or rent personal data to third parties.

4. Retention

Data is kept for as long as necessary to fulfil the purposes above, or until you ask us to delete it.

5. Your rights

You may ask to access, correct or delete your data, or withdraw your consent, by emailing taka.techsoft@gmail.com or calling +84 914 586 999.

6. Cookies and analytics

The website may use Google Analytics and Facebook Pixel to measure traffic in aggregate form. You can disable cookies in your browser settings.

7. Contact

TakaTech Trading & Services Co., Ltd. – Tax ID 6001742767

No. 34 – Cantata 05, Coffee City Urban Area, Nguyen Dinh Chieu Street, Buon Ma Thuot Ward, Dak Lak Province