Getting started
Getting started with TakaTech docs
How the docs are organized, finding guides for the product you use, and where to get help.
The docs bring together user guides for our products, our ways of working and technical integration docs from TakaTech. They are kept up to date by our engineering team through the content management system.
How the docs are grouped
| Group | For | Examples |
|---|---|---|
| Getting started | Everyone | This page, the project delivery process |
| User guides | Staff and operators | Submitting and tracking support requests, Zalo ZNS |
| Integration | Developers and partners | Integrating forms via the API, Partner API |
Find things fast
- Use the docs menu on the left (at the top of the page on phones).
- Ask the AI assistant in the bottom-right corner – it answers from the website content and these docs.
- Need PDFs to send to managers or partners? See Downloads.
When the docs don’t solve your problem
- Submit a technical support request – you get a request code to track it.
- Urgent incidents (system down): call the hotline +84 914 586 999.
Still stuck? Submit a support request or ask the AI assistant in the corner of the screen.